All customers have the right to cancel their order within 7 working days after the date of delivery. We must have notification by e-mail of your intention to cancel within 7 working days from delivery. After notification we will issue you a returns authorisation that you must quote when returning the goods.

Goods must be returned 'AS SOLD' in the original packaging with all components and accessories.
Goods must be complete, unused, and in 'AS NEW' condition (e.g. if you have opened the box to examine the product it must have been done so without damaging the box and packaging or damaging the product in any way) and must be re-packaged as received. If these conditions are not met by our customers, the item ordered will be returned to you at your expense.
Goods must be returned to our Returns Department within 7 days from authorisation.

We are unable to accept returns of un-wanted and non-faulty items after the 7 days - if your handset develops a fault after this period of time please contact our support staff who will aim to repair/replace the goods for you.
Any 'FREE GIFTS' with the products must also be returned unused.



All customers have the benefit of complete coverage with us for a whole year after purchase.

You have complete peace of mind and reassurance that we will assist you in the event of your product developing any faults.

- please review our terms and conditions for further clarification of what your Obsession Collection coverage provides you.